Alloy
Client Enablement Lead
US
UTC-10 to UTC-5 $180k to $220k per year Full time
Lead or Staff
- Where you can live
- New York City, Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 180,000 to 220,000 per year
- Posted
- October 8, 2026
B2B SaaS
Summary from the posting
Alloy’s platform is complex and managed with high-touch support from Alloy’s Technical Solutions team. Customers that would like to ‘self-serve’ often struggle to build a clear mental model of how Alloy works and why, falling back to Alloy’s support teams to complete even simple tasks. Today, enablement is spread across multiple repositories and handled one-to-one by delivery teams, with inconsistent results. Only a handful of sophisticated and adventurous clients currently achieve a moderate amount of self-sufficiency.
This leader owns customer enablement across Alloy. This is not a technical writing role.
This is a short summary. The full description, requirements and the application form are on Alloy's own career page.