Cohere
VP of Services, Customer Success & Support
US, Canada
UTC-10 to UTC-3.5 $570k to $675k per year Full time
Head or Director
- Where you can live
- Toronto
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 570,000 to 675,000 per year
- Posted
- November 6, 2026
Machine Learning
B2B SaaS
Summary from the posting
Drive product adoption and customer experience for our largest customers.
Define the customer lifecycle including roles and responsibilities, handoffs, and workflow & influence the product roadmap.
Lead customer-facing teams, including coaching sub-function leaders (Customer Success, Services, Technical Support) to ensure that all teams are aligned and focused on delivering an exceptional customer experience.
This is a short summary. The full description, requirements and the application form are on Cohere's own career page.