Instructional Designer, Customer Education & Enablement

Design eLearning, microlearning, instructional videos, interactive activities, scenario-based exercises, job aids, and performance support materials, including product walkthroughs, tutorials, and short explainers

Create role-based learning paths for customer personas, partners, and global team members, mapped to the outcomes customers choose CreatorIQ for

Build a certification program with assessments that measure real proficiency on platform workflows

Develop onboarding curricula that fit our outcome-based implementation model, along with asynchronous learning and virtual and in-person workshops tailored to different roles and regions