Customer.io
Product Manager, Self-Serve
US, Canada +1
UTC-10 to UTC-3 $137k to $156k per year Full time
Lead or Staff
- Where you can live
- Americas Remote
- Working hours
- Overlap with UTC-10 to UTC-3
- Salary
- USD 137,000 to 156,000 per year
- Posted
- August 13, 2026
B2B SaaS
Summary from the posting
Hi, my name is Megan Berry, Senior Director of Product Management at Customer.io, and I'm looking for a Product Manager to improve how customers experience their first weeks with us. Our self-serve business is a growing part of how customers discover and adopt Customer.io, and this role sits at the center of that motion, working alongside our Senior PM on the self-serve pod. You'll have real ownership over a defined slice of the journey, with the data, experimentation muscle, and cross-functional partners to move it.
What we value
- Customer empathy , you dig into what's actually slowing customers down, not just what the dashboard says.
This is a short summary. The full description, requirements and the application form are on Customer.io's own career page.