Designated Support Engineer - Spark

Databricks is seeking an experienced Premier Support Engineer with a strong technical foundation and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Designated Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience.

The impact you will have:

• Manage large strategic accounts to provide high-touch support experience
• Project manage all open support cases to expedite support ticket closure