Knowledge Architect and Product Enablement Expert
- Where you can live
- Curitiba · Rio de Janeiro · São Paulo
- Working hours
- Overlap with UTC-3
- Salary
- Not published
- Posted
- September 15, 2026
Summary from the posting
Product Experts feed, test and improve the internal knowledge base. You make it easy for them to give input, and you keep them in the role of people who check facts rather than write them.
The Help Center team publishes and maintains the content for customers, using your output. You own the format you hand over and the alerts you send. They own publishing.
The owners of Kraken and Noa use your output. You agree with them what they receive, and you test the quality of the assistants' answers against a fixed list of questions.
Engineering for access to the repositories, for the monorepo migration plan, and for anything that needs to change in the code so that knowledge can be extracted from it.
This is a short summary. The full description, requirements and the application form are on Docplanner's own career page.