GitLab
Customer Success Manager
US
UTC-10 to UTC-5 Full time
Lead or Staff
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- October 16, 2026
Summary from the posting
- Engage with customers in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance
- Providing technical, architectural and best practice guidance
- Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
- Align with Account Executives, Solutions Architects, Renewals Managers to provide customer-facing subject matter expertise based on the customer’s business objectives
- Focus on solution-based programs that are customized to fit an individual customer’s needs
- Develop and collaborate on customer workshops, demos, and other enablement
This is a short summary. The full description, requirements and the application form are on GitLab's own career page.