GitLab
Senior Journey Architect
US, Canada
UTC-10 to UTC-3.5 Full time
Lead or Staff
- Where you can live
- Remote, United States
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- Not published
- Posted
- November 4, 2026
Summary from the posting
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
This is a short summary. The full description, requirements and the application form are on GitLab's own career page.