Included Health
Director, Staffing Transformation & Operations
US
UTC-10 to UTC-5 $186k to $230k per year Full time
Head or Director
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 186,360 to 229,779 per year
- Posted
- July 22, 2026
Summary from the posting
As our Director, Staffing Transformation & Operations, you will lead a critical transformation in how Member Care scales across staffing strategy, workforce management, vendor strategy, and AI enablement.
This transformational leader will own the multi‑year staffing strategy for Member Care. You will lead the evolution of our staffing model, the intentional use of outsourced partner capacity, and the way AI, automation, and human-in-the-loop workflows improve productivity and service delivery.
This is a short summary. The full description, requirements and the application form are on Included Health's own career page.