Client Success Principal
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- September 30, 2026
Summary from the posting
Portfolio Management: You will manage a portfolio of complex clients reselling the value of IH services and solutions while seeking opportunities to deepen the partnership through upsell and expansion.
Client Goals & Strategy: You will develop a deep understanding of client strategy, partnering with clients to develop measurable goals and define desired business outcomes for their relationship with IH.
Retention & Upsell Plan: You will establish and maintain a Retention and Upsell Plan for each assigned client.
This is a short summary. The full description, requirements and the application form are on Included Health's own career page.