Customer Success Manager
- Where you can live
- United States
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 80,000 to 100,000 per year
- Posted
- October 14, 2026
Summary from the posting
We’re hiring a Customer Success Manager (NAMER) to own the customer journey end to end , ensuring rapid activation, long-term adoption, retention, and expansion of Hubstaff across a portfolio of ~150 mid-market and Enterprise customers across North and South America.
Your focus will span Onboarding, Adoption, Retention, Expansion, Renewal, Billing, and Escalations, ensuring every customer achieves measurable outcomes and lasting value from Hubstaff.
This is a strategic and hands-on role: you’ll act as the trusted advisor to your customers, collaborating cross-functionally with Sales, Product, Marketing, and Support to deliver world-class experiences and sustainable growth.
This is a short summary. The full description, requirements and the application form are on Hubstaff's own career page.