Senior Machine Learning Engineer, Agentic Context Retrieval and Search (Nova)

As a high-tech marketing platform, Iterable works with thousands of large-scale and diverse enterprise customers. Iterable Nova is our intelligence layer. It helps customer experience teams adapt in real time and improve every interaction.

As a Senior Machine Learning Engineer on Nova, you'll lead context retrieval and search. The goal is agent responses that are grounded in evidence, aware of the customer's context, and based on what a query means rather than its literal words. You will build the retrieval stack and the search subagents that run on top of it.