Senior Machine Learning Engineer, Agentic Evals and Self-Improvement (Nova)

As a high-tech marketing platform, Iterable works with thousands of large-scale and diverse enterprise customers. Iterable Nova is our intelligence layer. It helps customer experience teams adapt in real time and improve every interaction.

As a Senior Machine Learning Engineer on Nova, you'll lead evaluation and automatic optimization for Nova's models and agents. That means measuring how they perform, finding where they fail, and using those findings to automatically improve prompts, context, tools, and agent harnesses. You'll work with the Nova retrieval and product teams to connect real interactions to measurable improvements.