Senior Benefits Manager

Serve as the front-line owner for all employee benefits inquiries, including medical, dental, vision, FSA/HSA mechanics, dependent coverage, and qualifying life events, acknowledging and escalating urgent coverage or eligibility issues immediately.

Own benefits enrollment across regions, including new-hire enrollment within eligibility windows, QLE processing, and annual open enrollment coordination.

Manage carrier and EDI relationships, investigating and resolving file errors, coordinating eligibility changes, and tracking cancellations and reinstatements.

Partner with our benefits broker on carrier issues, plan design, renewals, and employee communications.