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LaunchDarkly

Strategic Customer Success Manager

US UTC-10 to UTC-5 $171k to $235k per year Full time Lead or Staff
Where you can live
Remote - US
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 171,200 to 235,400 per year
Posted
October 15, 2026

Summary from the posting

The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth.

This is a short summary. The full description, requirements and the application form are on LaunchDarkly's own career page.

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