Strategic Customer Success Manager
- Where you can live
- Remote - US
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 171,200 to 235,400 per year
- Posted
- October 15, 2026
Summary from the posting
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth.
This is a short summary. The full description, requirements and the application form are on LaunchDarkly's own career page.