Runpod
Technical Support Engineer (L1)
US
UTC-10 to UTC-5 Full time
Mid level
- Where you can live
- Remote - USA
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- October 26, 2026
Summary from the posting
We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale.
The Support team is the front line between Runpod and the developers who build on it. The team is made up of L1 and L2 Technical Support Analysts, all reporting to the Support Manager. L1 analysts are the first line of defense on every incoming Zendesk ticket, covering sales, finance, basic technical, and reliability questions.
This is a short summary. The full description, requirements and the application form are on Runpod's own career page.