Customer Success Manager, SMB - Mexico
- Where you can live
- Remote - Mexico
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- October 26, 2026
Summary from the posting
The Customer Success Manager (CSM) will play a pivotal role in supporting customer engagement and growth initiatives. You will work closely with customers, ensuring they feel empowered, supported, and successful while using our platform. This role focuses on building relationships with clients of varying sizes, driving adoption of key products and features, and identifying opportunities to enhance customer satisfaction and retention. The CSM will collaborate with cross-functional teams, including sales, implementation, support, and product, to ensure customers are successful throughout their journey. Please note this remote position is for candidates based in Mexico only.
This is a short summary. The full description, requirements and the application form are on Shopmonkey's own career page.