Shopmonkey
Customer Success Manager - SMB
US
UTC-10 to UTC-5 $60k to $75k per year Full time
Lead or Staff
- Where you can live
- Remote - U.S.
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 60,000 to 75,000 per year
- Posted
- October 30, 2026
Summary from the posting
As a Customer Success Manager, you have the opportunity to serve, help and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey. In this position, you will lead Shopmonkey’s customer expansion initiatives. You are responsible for building relationships with customers, mitigating churn, building towards expansion, and driving adoption and engagement with key value-add products and features.
You have the Opportunity to:
- Learn all about the Shopmonkey product suite, our customer's journey, and automotive industry
- Empathize with customers, understand their needs and challenges from their POV, recommend and take action on areas where we can help
This is a short summary. The full description, requirements and the application form are on Shopmonkey's own career page.