Tines
Customer Success Manager II - EMEA
Europe
UTC+0 Full time
Lead or Staff
- Where you can live
- Ireland (Remote)
- Working hours
- Overlap with UTC+0
- Salary
- Not published
- Posted
- October 21, 2026
Intercom
B2B SaaS
Summary from the posting
- Supporting the key phases of the customer journey: onboarding, adoption/value conversations, business reviews and renewal.
- Leading a first-class onboarding experience and ensuring customer use cases and requirements are met in the specified timeline
- Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform
- Coordinating onboarding and business reviews to evaluate performance, learn about the customers priorities, and locate new opportunities to promote expansion within existing and new teams
This is a short summary. The full description, requirements and the application form are on Tines's own career page.