Twilio
Technical Support Expert 2
LATAM
UTC-5 Full time
Mid level
- Where you can live
- Remote - Colombia
- Working hours
- Overlap with UTC-5
- Salary
- Not published
- Posted
- October 22, 2026
Summary from the posting
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
- Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
This is a short summary. The full description, requirements and the application form are on Twilio's own career page.