Upstart
Senior Engineering Manager, Borrower Experience
US
UTC-10 to UTC-5 $195k to $270k per year Full time
Lead or Staff
- Where you can live
- United States | Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 195,300 to 270,400 per year
- Posted
- October 31, 2026
Spark
Summary from the posting
Upstart’s Borrower Experience team builds the experiences that help borrowers manage their loans from funding through final repayment. As part of Servicing, the team owns borrower-facing web and mobile experiences, including the Funded Borrower Dashboard, payment journeys, and Sierra, our servicing AI agent. Our mission is to make managing a loan simple, transparent, and empathetic, helping borrowers make payments, find support, and stay on track.
Our work directly influences borrower trust, payment success, operational efficiency, and Upstart’s financial performance.
This is a short summary. The full description, requirements and the application form are on Upstart's own career page.