Wealthsimple
Associate, Fraud Investigations Cards and Disputes (Fixed Term Contract)
Canada
UTC-8 to UTC-3.5 $38k to $47k per year Contract
Junior
- Where you can live
- Remote (Canada)
- Working hours
- Overlap with UTC-8 to UTC-3.5
- Salary
- CAD 25 to 31 per hour
- Posted
- October 19, 2026
Excel
Summary from the posting
Investigate & Resolve: Dive into the weeds of card disputes and unauthorized transaction claims. You will evaluate transaction data, authentication methods (like 3DS, Apple Pay, or Chip & PIN), and digital footprints to confidently distinguish true fraud from friendly fraud or commercial disputes.
Execute Chargebacks: Take decisive action to recover funds by navigating Visa/Mastercard dispute rules, filing accurate chargebacks, and understanding exactly when and how liability shifts apply.
Guide the Client: Communicate directly with clients who are stressed about missing money.
This is a short summary. The full description, requirements and the application form are on Wealthsimple's own career page.