Anthropic
Partner Support Operations Lead
US
UTC-10 to UTC-5 $215k to $300k per year Full time
Lead or Staff
- Where you can live
- San Francisco, CA | New York City, NY
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 215,000 to 300,000 per year
- Posted
- November 12, 2026
Summary from the posting
The Claude Partner Network is how partners build, sell, and deliver on Claude. Partner Support keeps them moving: getting set up, getting certified, registering their work, and understanding where they stand in the program. It runs in layers. Self-serve and an AI support agent handle what they can, an outsourced vendor team works the in-scope (L1) topics, and our specialists take the escalated (L2) cases that need judgment.
As our Partner Support Operations Lead, you will run partner support end to end: the team, the operating model, and the systems behind every layer. Partner Programs sets program policy.
This is a short summary. The full description, requirements and the application form are on Anthropic's own career page.