Senior Customer Success Operations Manager
- Where you can live
- United States - Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 140,000 to 165,000 per year
- Posted
- November 13, 2026
Summary from the posting
As the Senior Customer Success Operations Manager, you'll play a critical role in building and scaling the operational infrastructure that supports Chainguard's post-sales organization, including Customer Success Management, Professional Services, Customer Support, and Renewals.
You'll serve as a strategic partner to Customer Success leadership, translating business priorities into scalable processes, systems, and performance frameworks that improve customer outcomes, operational efficiency, and revenue retention.
This role requires someone who can think strategically, influence cross-functional decisions, and drive complex initiatives from strategy through execution.
This is a short summary. The full description, requirements and the application form are on Chainguard's own career page.