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Glean

AI Success Manager, East

US UTC-10 to UTC-5 $140k to $200k per year Full time Lead or Staff
Where you can live
Remote - US
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 140,000 to 200,000 per year
Posted
February 13, 2026
AWS GCP Azure LLMs Zendesk B2B SaaS Agile

Summary from the posting

As an AI Success Manager (AISM), you will serve as the primary post-sales point of contact, accountable for platform health. The AISM is a hands-on role where you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building, then delivering against, joint success plans and EBRs. AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support, and R&D on scoped engagements.

You will:

  • Help our customers achieve real business outcomes through the use of AI

This is a short summary. The full description, requirements and the application form are on Glean's own career page.

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