Mid/Sr. Product Engineer, Intelligence
- Where you can live
- United States
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 131,000 to 175,000 per year
- Posted
- July 9, 2026
Summary from the posting
This role sits on our Intelligence team , the group building cross-platform experiences that surface actionable data to customers exactly when and where they're most helpful.
We're looking for an engineer who can build that end-to-end. You'll have a frontend focus (strong JavaScript/TypeScript and real front-end craft) while operating as a full-stack product engineer.
How we work
Engineers at Help Scout own their work end-to-end , from problem definition through production, and from the customer signal that shaped the bet to the dashboard that tells you whether it landed. You're full-stack capable, customer-fluent, and genuinely fast with AI tools.
This is a short summary. The full description, requirements and the application form are on Help Scout's own career page.