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Twilio

Supervisor, Billing Operations

LATAM UTC-6 Full time Mid level
Where you can live
Mexico City, Mexico
Working hours
Overlap with UTC-6
Salary
Not published
Posted
October 28, 2026
Excel Salesforce B2B SaaS

Summary from the posting

We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.

You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.

Responsibilities

In this role, you’ll:

  • Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.

This is a short summary. The full description, requirements and the application form are on Twilio's own career page.

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