Senior Associate, Workforce Management
- Where you can live
- Remote (Canada)
- Working hours
- Overlap with UTC-8 to UTC-3.5
- Salary
- CAD 33 to 41 per hour
- Posted
- November 3, 2026
Summary from the posting
As a Senior Associate, Workforce Management, you'll own scheduling for a portfolio of our CXO domain teams across phone, chat and email. You'll build and maintain their schedules, protect coverage through planned and unplanned shrinkage, and make the calls that keep service levels, cost and our people's experience in balance. You'll report to the Lead, WFM Platform & Automation, on a small team where everyone owns their area end to end.
This is a short summary. The full description, requirements and the application form are on Wealthsimple's own career page.