Director, Mid Market Customer Success
- Where you can live
- Remote - USA
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 210,800 to 248,000 per year
- Posted
- September 17, 2026
Summary from the posting
Abnormal AI is looking for a Director of Customer Success to lead our Mid Market Customer Success organization. This leader will oversee people managers leading teams of Mid Market and Digital Customer Success Managers, responsible for driving retention, adoption, and expansion across our Mid Market and tech-touch customer base.
As a member of the Customer Success leadership team, you'll set the strategy and vision for how we engage and retain Mid Market customers across both high-touch and digital motions, building a segmented approach that scales efficiently while still delivering measurable value.
This is a short summary. The full description, requirements and the application form are on Abnormal Security's own career page.