Algolia
Developer Support Engineer
APAC
UTC+8 to UTC+10 $66k to $83k per year Full time
Mid level
- Where you can live
- Melbourne, Australia
- Working hours
- Overlap with UTC+8 to UTC+10
- Salary
- AUD 100,000 to 125,000 per year
- Posted
- November 4, 2026
Summary from the posting
- Handling technical requests via web and email support channels.
- Conducting professional and empathetic conversations with customers to gather information, troubleshoot, and resolve their technical obstacles.
- Submitting bug reports to the Engineering team for problems needing attention.
- Partnering with Product Teams and Engineering to develop subject matter expertise and serve as a product expert to the rest of the support team.
- Contributing to internal and external knowledge bases.
- Participating in internal projects to improve processes and tools.
REQUIREMENTS:
- Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience
This is a short summary. The full description, requirements and the application form are on Algolia's own career page.