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Allego

Customer Support Specialist

LATAM UTC-5 Full time Mid level
Where you can live
Medellín, Colombia
Working hours
Overlap with UTC-5
Salary
Not published
Posted
August 20, 2026
Zendesk B2B SaaS

Summary from the posting

As a Customer Support Specialist, you will manage inbound customer requests for technical support and services, and in doing so, reinforce Allego’s award-winning reputation as a provider of fast and friendly support to all customers.

Shifts: Full-time Monday - Friday, with a 1-hour lunch break.

  • 8:00 am - 5:00 p.m. Eastern Standard Time
  • 12:00 p.m. - 9:00 p.m. Eastern Standard Time

While these shifts are generally consistent, candidates should have flexibility to adjust hours as needed within our team’s core operational window (8:00 AM - 9:00 PM).

Our Customer Support Team takes pride in helping to transform the way that ideas are shared and learning happens.

This is a short summary. The full description, requirements and the application form are on Allego's own career page.

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