Alpaca
Customer Success Manager - LATAM
LATAM
UTC-6 to UTC-3 Full time
Lead or Staff
- Where you can live
- Remote - LATAM
- Working hours
- Overlap with UTC-6 to UTC-3
- Salary
- Not published
- Posted
- August 12, 2026
Spark
B2B SaaS
Summary from the posting
As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You’ll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting to the Director, Success, this role supports Alpaca’s B2B offerings, helping customers launch US securities and crypto trading apps worldwide.
Things You Get To Do:
- Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle
- Ensure customer satisfaction, retention, and success
This is a short summary. The full description, requirements and the application form are on Alpaca's own career page.