AlphaSense
Cloud Support Engineer
US
UTC-10 to UTC-5 $100k to $111k per year Full time
Mid level
- Where you can live
- Remote - United States
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 100,000 to 111,000 per year
- Posted
- August 20, 2026
Python
JavaScript
Java
GraphQL
AWS
Kubernetes
Docker
MySQL
MongoDB
LLMs
B2B SaaS
REST APIs
Elasticsearch
Prometheus
Summary from the posting
Customer & Product Support (C&PS) sits at the intersection of sales, customer success and R&D teams. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, Canada, UK, India and Singapore.
About the Role
We are looking for a proactive Cloud Support Engineer to join our dynamic team.
This is a short summary. The full description, requirements and the application form are on AlphaSense's own career page.