AlphaSense
Customer Success Associate
US
UTC-10 to UTC-5 $70k to $85k per year Full time
Junior
- Where you can live
- Chicago; New York, New York, United States
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 70,000 to 85,000 per year
- Posted
- July 24, 2026
Summary from the posting
The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and consistent engagement. You will guide new users through onboarding, help current users build productive habits, and surface early signs of low usage so the team can take action.
CSAs work closely with Account Managers, who own the commercial relationship with each account. Your focus is usage, engagement, and adoption, flexing to whatever the business needs.
This is a short summary. The full description, requirements and the application form are on AlphaSense's own career page.