Billing Operations Manager

ElevenLabs is scaling fast - new enterprise customers, new products, new markets. The Billing Operations Specialist is the person who makes sure every deal that closes is reflected correctly in our systems.

This is an operational ownership role, sitting at the intersection of Sales, Customer Success, Finance, and Engineering - responsible for the full billing lifecycle of our enterprise accounts, from provisioning a new customer on day one to cleanly closing out a churned account. You'll resolve discrepancies before customers notice them, catch configuration drift before it becomes a revenue problem, and build the processes that make billing feel invisible to everyone else.