GitLab
Customer Success Architect
US
UTC-10 to UTC-5 Full time
Lead or Staff
- Where you can live
- Remote, United States
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- October 16, 2026
CI/CD
Git
Summary from the posting
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations.
This is a short summary. The full description, requirements and the application form are on GitLab's own career page.