Instructure
Customer Success Associate - VE
APAC
UTC+8 Full time
Junior
- Where you can live
- Manila, Philippines (remote)
- Working hours
- Overlap with UTC+8
- Salary
- Not published
- Posted
- September 23, 2026
Summary from the posting
Collaborate with Customer Success Managers, Sales, and Renewals to increase market share within our existing account base.
Assist CSMs in preparing for strategic customer meetings through the creation of detailed reports and impactful presentations.
Coordinate internally to resolve complex customer questions, requests, and escalations across the APAC customer portfolio, reporting resolutions back to relevant CSMs.
Analyze trends, identify opportunities, and support proactive customer growth strategies by leveraging regional, country, and customer-specific data.
This is a short summary. The full description, requirements and the application form are on Instructure's own career page.