B2B Customer Support Representative
- Where you can live
- Remote, US
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- August 20, 2026
Summary from the posting
As a B2B Customer Support Representative with Keeper, you will handle client requests and feedback via phone and email through Salesforce (including technical troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.
Responsibilities
- Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns
- Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies
This is a short summary. The full description, requirements and the application form are on Keeper Security's own career page.