LangChain
Senior Technical Support Engineer
US
UTC-10 to UTC-5 $130k to $195k per year Full time
Senior
- Where you can live
- San Francisco, CA
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 130,000 to 195,000 per year
- Posted
- October 9, 2026
Summary from the posting
We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms
Key Responsibilities
Be the go-to escalation point for technical support inquiries, diagnosing issues across customer setup, LangChain products, and deployment issues.
This is a short summary. The full description, requirements and the application form are on LangChain's own career page.