Technical Support Specialist
- Where you can live
- San Francisco
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 95,000 to 130,000 per year
- Posted
- September 11, 2026
Summary from the posting
Modern Treasury is hiring a Technical Support Specialist to investigate, triage, and resolve issues for the customers running payments on our platform.
This role reports to the Manager of Customer Support and sits at the intersection of our customers, our products, and our engineering teams. Nuanced investigations across APIs, bank and network reporting, ledger balances, and onchain settlement mean the work is rarely repetitive. You will have agency in your day to day, and your findings will directly shape product and process decisions.
This is a short summary. The full description, requirements and the application form are on Modern Treasury's own career page.