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OpenAI

Senior Support Engineer - Toronto

Canada UTC-8 to UTC-3.5 $191k to $212k per year Full time Senior
Where you can live
Ontario - Remote
Working hours
Overlap with UTC-8 to UTC-3.5
Salary
CAD 261,000 to 290,000 per year
Posted
August 15, 2026

Summary from the posting

The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.

This is a short summary. The full description, requirements and the application form are on OpenAI's own career page.

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