Resend
Customer Success Engineer
US, Canada +1
UTC-8 to UTC-3 $120k to $140k per year Full time
Mid level
- Where you can live
- Americas
- Working hours
- Overlap with UTC-8 to UTC-3
- Salary
- USD 120,000 to 140,000 per year
- Posted
- July 20, 2026
Summary from the posting
Be the front-line of customer requests
Debug, report, and ship scoped fixes for bugs and regressions
Turn recurring tickets into permanent fixes by shipping docs, product PRs, or agent improvements so the same question doesn't come back
Train and improve our AI support agent by refining prompts, adding tools, and running evals so more tickets resolve before reaching a human
Create guides and examples that showcase what's possible with Resend
Proactively build relationships and identify potential papercuts for customers
Advocate for customer needs to the greater Resend team
You will be a great fit if you...
This is a short summary. The full description, requirements and the application form are on Resend's own career page.