Sr. Manager, Customer Success
- Where you can live
- Remote - US
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 142,800 to 229,500 per year
- Posted
- February 11, 2026
Summary from the posting
Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As Senior Manager on the US Scale Customer Success team, you will lead a team responsible for a high-volume portfolio of mid-market customers in the private sector.
This is not a traditional CS leadership role. It is a builder role with an explicit mandate to transform how Samsara engages customers at scale. You will own segmentation strategy, coverage design, and digital, automated, lifecycle & AI-driven engagement programs supported by targeted high-impact human interactions , while holding accountability for renewal outcomes.
This is a short summary. The full description, requirements and the application form are on Samsara's own career page.