Sword Health
Customer Success Manager
US
UTC-10 to UTC-5 $121k to $190k per year Full time
Lead or Staff
- Where you can live
- Remote - US
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 121,181 to 190,428 per year
- Posted
- October 1, 2026
Summary from the posting
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Role
Sword is hiring a Customer Success Manager to own a portfolio of approximately 20 to 30 large enterprise employer relationships. You will proactively surface renewal blockers, manage retention and renewals, and help benefits leaders and their advisors connect member access, engagement, outcomes, and financial value to clear decisions.
This role is for someone who can move from executive strategy to operating detail.
This is a short summary. The full description, requirements and the application form are on Sword Health's own career page.