Strategic Customer Success Manager
- Where you can live
- Austin
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- October 14, 2026
Summary from the posting
The ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.
Build and nurture strong relationships with key stakeholders to drive retention and growth
Conduct discovery with customers to understand business objectives and uncover new use cases
Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia
Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows
This is a short summary. The full description, requirements and the application form are on Synthesia's own career page.