Billing and Claims Support Representative

We are looking for an experienced Billing and Claims Support Representatitve to join our Customer Support team. This role would be responsible for educating clients on our billing and claims procedures, swiftly addressing escalated inquiries with empathy and accuracy. We are looking for someone who has experience providing white-glove service to our clients, ensuring they feel cared for and supported in every interaction. You'll also contribute to process improvement initiatives, recommending updates to knowledge materials and suggesting improvements to support processes, all aimed at enhancing productivity and client satisfaction.