Affirm
Client Success Lead
US, Canada
UTC-10 to UTC-3.5 $125k to $188k per year Full time
Lead or Staff
- Where you can live
- Remote US
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 125,000 to 187,500 per year
- Posted
- September 21, 2026
Summary from the posting
We are seeking a dynamic and experienced Client Success Lead (CSM) to join our team. The ideal candidate will have 3-5 years of proven client experience, preferably in the financial technology sector. The CSM will be instrumental in maintaining client relationships, ensuring satisfaction, and fostering revenue growth.
What You’ll Do:
Deliver a proactive client management strategy to encourage growth & retention with our merchant partners
Identify upsell and cross-sell opportunities to enhance client value and devise strategies to capitalize on them
Provide prompt and effective support to address client needs and inquiries.
This is a short summary. The full description, requirements and the application form are on Affirm's own career page.