Backblaze
Technical Support Engineer I
LATAM
UTC-6 to UTC-5 Full time
Junior
- Where you can live
- Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
- Working hours
- Overlap with UTC-6 to UTC-5
- Salary
- Not published
- Posted
- November 9, 2026
Summary from the posting
This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers.
What You’ll Do
- Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products.
This is a short summary. The full description, requirements and the application form are on Backblaze's own career page.