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Boulevard

Customer Success Manager

US UTC-10 to UTC-5 $92k+ per year Full time Lead or Staff
Where you can live
Remote - USA
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 92,000 per year
Posted
October 1, 2026

Summary from the posting

  • Own the customer relationship after onboarding, guiding customers toward lasting value and long-term success with Boulevard.
  • Own retention by watching account health and risk signals and leading contract renewals with data-driven judgment.
  • Run structured check-ins, business reviews, and account planning for your Mid-Market book of business.
  • Build and maintain trusted relationships with stakeholders across each account.
  • Advocate for customers by sharing feedback, trends, and risks with our product and cross-functional teams.
  • Spot opportunities to boost product adoption and drive upsell and cross-sell within your book.

This is a short summary. The full description, requirements and the application form are on Boulevard's own career page.

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