Customer.io
Customer Success Manager
Europe, APAC
UTC-1 to UTC+12 Full time
Lead or Staff
- Where you can live
- APAC Remote; EMEA Remote
- Working hours
- Overlap with UTC-1 to UTC+12
- Salary
- Not published
- Posted
- September 30, 2026
B2B SaaS
Summary from the posting
Hi, my name is Lauren, Senior Manager of Customer Success at Customer.io, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers , acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one.
This is a short summary. The full description, requirements and the application form are on Customer.io's own career page.